Privacy Policy

Data Privacy Statement

This document pertains to the data privacy practices of https://realpandit.com ("we" "Venue Care (OPC) Private Limited). Realpandit, referred to as "the website and how we safeguard the privacy of individuals who use the website, including pandits and buyers/customers, whether they are registered users or not. Please carefully review this data privacy statement to comprehend how the website manages and utilizes the information you provide This data privacy statement is in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and Information Technology (Reasonable Secunty Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which cessitates the publication of a data privacy statement for the collection, use, storage, and transfer of sensitive personal data or informadion

User's Agreement

By accessing and using this website, you signify your understanding of the terms and expressly consent to this data privacy statement. If you do not agree with the terms outlined statement, please refrain from using this website Your continued use of this website signifies your unconditional consent and agreement with the terms of this data privacy statement regarding the collection, maintenance, use, processing, and disclosure of your personal and other information as specified in this document. This data privacy statement should be read in conjunction with the respective Terms of Use or any other terms and conditions provided on the website.

Information Gathering

Creating a user profile with Realpandit requires the provision of specific details. Mandatory Information includes your phone number for one-time password (OTP) verification, which is essential for registration security. Additionally, you have the option to provide your first name, last name, and date of birth (DOB), which is not obligatory during the registration process

Purpose and Utilization of Data/Information Collection

Realpandit collects this information to create a personalized user profile tailored to your specific needs and preferences. If you choose not to provide your date of birth, it will not obstruct the registration process, and you can still access Realpandit's services using your verified phone number.

Data Removal

If you wish to delete your entire Realpandit profile, along with associated personal information. you can find an option for "Account Deletion" in the side menu. Follow the provided instructions to complete the account deletion process.

Voice Recording and Microphone Access

Realpandit's app offers an innovative way to interact with users, allowing you to ask questions and communicate via voice recordings. To enable this feature, the app requests access to your device's microphone. This permission allows the app to capture and process your voice as digital data for communication.

Commitment to Privacy

The website is dedicated to safeguarding the privacy of all visitors, whether they are registered users or casual visitors. Users are encouraged to understand the types of personally identifiable information collected. This information is used for specific predictions, but it will not be used in any direct or indirect manner other than for communicating horoscope charts and predictions to the user. The website does not engage in the sale or rental of information provided to it.

The website does not offer support or solutions for users with mental health issues, including those contemplating self-harm or suicide. Such users are advised to discontinue using the website immediately, and any continued use will be solely at their risk, with the possibility of information sharing with law enforcement authonties if necessary. This information is not protected by non-disclosure or confidentiality agreements, either with the website or any third party involved

The website does not guarantee the accuracy of predictions made by pandits to users, and it assumes no responsibility for the reliability or authenticity of gems and related items represented and sold on the website. The website does not provide any warranty for such services

Information Collected by the Website

Personal identifiable information: Personal information is data that identifies a specific end user. This information is collected during actions such as creating an account/registration data, booking a paid service, and through log files, IP addresses, and cookies

Non-Personal Identifiable information This information does not identify a specific end user and includes data such as URLs of visited websites, internet service providers, browser type, and geographical location. It is used for troubleshooting, website administration, trend analysis. demographic data gathering, and cooperation with law enforcement.

To ensure a seamless experience, the website uses various data collected through cookies, log files, device identifiers, location data and clear gifts. This data is used to provide a personalized experience, diagnose and fox technical issues, and enhance the services offered

Security Measures

The website takes security measures to protect the personal information provided by users. These measures include physical and electronic security to prevent unauthorized access. However, no data transmission can be guaranteed to be completely secure, so users are encouraged to take precautions and not share sensitive information, including login details

Use of Information

The information collected by the website may be used for various purposes, including providing a personalized browsing experience, conducting research, improving marketing efforts, analyzing usage, improving content, and customizing the website's layout. IP tracking and cookies data are used for facilitating website usage and providing a personalized experience.

Confidentiality

The website sims to safeguard confidential information provided by users. Confidential information will not be disclosed except in specific circumstances, such as when there is a threat to a user's health or safety, legal requirements, or to protect the website's rights or property.

Children's Privacy

While some service information is accessible to children under 18, the website is not designed for children under 13, and no personally identifiable information of children under 13 is knowingly collected

Safety and Security

Realpandit.com employs encryption methods to ensure secure transactions, safeguarding utvers personal and financial information

Disclaimer

The website is not responsible for communications between users and third-party websites. Users are advised to read the privacy policies and other policies of third-party websites, and the website is not liable for any actions taken solely because a link to a third-party website was provided.

Grievance Officer

Grievance Officer Name: Yash Sharma

Email: [email protected]